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ZoomGov: Secure Video Conferencing and Collaboration for Government Agencies

ZoomGov is a specialized platform designed to meet the stringent requirements of federal government communications and collaboration. It offers video conferencing, phone, webinar, chat, and conference room solutions within a secure environment. Authorized at the FedRAMP Moderate Level and compliant with various federal regulations, ZoomGov supports critical missions while ensuring the protection of sensitive information.

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FAQs

What is Zoom for Government?

Zoom for Government is a FedRAMP Authorized SaaS service operating at the Moderate baseline, specifically designed to meet the requirements of federal agencies. It has achieved Provisional Authorization from DISA for Department of Defense Impact Level 4 and is managed by U.S. persons only.

What are the key security features of Zoom for Government?

Zoom for Government incorporates stringent security measures, including 256-bit AES-GCM encryption for data in transit, compliance with HIPAA and CJIS regulations, and advanced in-meeting security controls. It is also subject to continuous compliance monitoring under FedRAMP guidelines.

How does Zoom for Government differ from commercial Zoom?

While both platforms offer similar user experiences, Zoom for Government operates in a dedicated U.S.-based GovCloud infrastructure, designed to meet federal security requirements. Updates for Zoom for Government may be released on a separate schedule compared to the commercial version.

Where are the data centers for Zoom for Government located?

All data centers and storage locations for Zoom for Government are based in the Continental U.S. (CONUS), with customer-generated data stored exclusively in the AWS GovCloud.

Who can use Zoom for Government?

Zoom for Government is primarily designed for federal agencies, but it is also available to U.S. state and local government customers as well as other approved businesses and organizations that support government missions.

Q: How often does Zoomgov experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Zoomgov outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.

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